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‎03-23-2023 03:17 PM

HP Recommended

I have a new computer (HP) with windows 11. I am trying to install my existing scanner ScanSnap S1300i. When I download the software to install, the computer states it is not a microsoft-verified app and will not complete the installation.  Please any ideas would be greatly appreciated.

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1 REPLY 1

‎03-23-2023 04:07 PM

HP Recommended

@VA101 

 

This product is not from HP.
But there is a support page for your product: Welcome to ScanSnap Customer Support. 

 

Hope this helps.
Andr-1611

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