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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-23-2023 04:54 AM

HP Recommended

In my Laserjet  M1136MFP  Printer/Scanner,  while i scan a page,  a llight shadow appears in the scanned page when viewed after scanning.   what may be the issue?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2023 12:46 PM

HP Recommended

@PEETHA 

 

Scan a blank A4, save it and upload here, click on the icon "Insert Photos"

 

And try this steps here: https://support.hp.com/us-en/product/hp-laserjet-pro-m1136-multifunction-printer-series/5094778/docu...

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.

View solution in original post

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4 REPLIES 4

‎04-24-2023 12:46 PM

HP Recommended

@PEETHA 

 

Scan a blank A4, save it and upload here, click on the icon "Insert Photos"

 

And try this steps here: https://support.hp.com/us-en/product/hp-laserjet-pro-m1136-multifunction-printer-series/5094778/docu...

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No

‎04-25-2023 09:04 AM

HP Recommended

Thank you sir.  How to upload the scanned page, can you pl guide.

Warm Regards

Peethambaram 

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‎04-25-2023 02:14 PM

HP Recommended

Hi Peethambaram,

 

this steps

click on reply

clicck on this icon

Andr1611_0-1682452935772.png

then click here

Andr1611_1-1682453134504.png

select the folder and click on the scanned image

then click on open

... wait ... Image is loaded

then click on done

 

Kind Regards
Andr-1611

 

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No

‎05-27-2023 05:24 AM

HP Recommended

This shadow appears when a page is scanned.This shadow appears when a page is scanned.

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