• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-13-2021 12:56 PM

HP Recommended
Product: Officejet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

 I don't want to sign in to an online account to use the scanner I purchased?

I should be able to use the printer I purchased without having to create an online account. 

So my question is how do I use my printer without having to sign in online.

 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2021 06:04 PM - edited ‎01-16-2021 11:36 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8610-e-all-in-one-printe...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan without the need to sign in to use the scanner.

 

This resource will be useful:

https://www.youtube.com/watch?v=_9I2nMWPkms

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-13-2021 06:04 PM - edited ‎01-16-2021 11:36 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8610-e-all-in-one-printe...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan without the need to sign in to use the scanner.

 

This resource will be useful:

https://www.youtube.com/watch?v=_9I2nMWPkms

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.