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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎09-25-2020 09:21 AM

HP Recommended
Product: HP 7740 all in one
Operating System: macOS 10.14 Mojave

When I scan my artwork, there are what looks like slice marks through the images. It's not a white or black line, its actually a whole section that is slightly offset. It's not something that's on the glass - it appears to be in the scan itself.

Yes, I can (and have been) fixing it in Photoshop - but it's an extra step. Just got this scanner a few weeks ago, so would love to fix this now.

Also anyone else know why the printer warmup is SO INCREDIBLY LOUD AND AWFUL? Does that go away after more use?Screen Shot 2020-09-25 at 11.07.41 AM.png

1 REPLY 1

‎09-28-2020 08:50 AM

HP Recommended

@Jessie_P

 

I reviewed your post and I understand that you are facing issues with the scan quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you facing the same issue when you make a copy?

 

Meanwhile, I recommend follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-pro-7740-wide-format-all-in-one-printer-series/768...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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