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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 11

Specific instructions on setting up fax via WiFi

2 REPLIES 2
HP Recommended

Just install HP mobile fax app, and that's it. you can send faxes. 

 

For receiving fax messages, you need to have a phone line connected to a fax device




My profile on LinkedIn

HP Recommended

@LR0530 

 

First, please read and heed our public service announcement -

 

Welcome to the HP English Community --

 

-------------------------------------------

<< Warning - Read >>

 

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

 

HP Support does not use Community "Tags"

 

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

 

Your computer is not full of bugs.

 

HP Community cannot make use of Private Information -

Thieves love to grab up private bits that are posted for all to see

-------------------------------------------

 

Printer Fax is available on those printers that include fax hardware components built into the printer.

 

Not all printers include fax hardware.

 

Printer Fax typically requires a Landline and a 2-wire phone cord to connect the Fax.

Setup is includes in the printer's user manual.

 

Open and read your printer's user manual for details on how to use Fax.

 

No fax hardware?

No landline?

 

-- HP Smart – Mobile Fax –

Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11

 

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

 

“More FAQs” calls this document - READ

 

Video Example

 

 

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NOTE:  Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.