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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer

Has anyone had an issue when scanning two-sided documents.  The front side scans correctly but the back side has streaks.

Please see attached images: 
Images 1 and 2 are of a scanned page(front/back).

Images 3 and 4 are of a scanned blank page(front/back). 
Document_2024-03-10_003729.jpgDocument_2024-03-10_003733 (2).jpgHandwritten_2024-03-10_003743.jpg2024-03-10 - Scanner test.jpg

1 REPLY 1
HP Recommended

Hi,

 

Note: HP recommends connecting the printer power cord directly to a wall outlet & not to a surge protector.

 

Kind Regards
Andr-1611


I'm not an employee of HP, I'm as volunteer here.
         
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