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Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP Community Forum.
If you have not done so,
Install the Full Feature Software / full driver printer software
Use HP Scan
Video
HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)
What else?
HP Twain – Scan software
Where available, HP Twain is part of the Full Feature Software .
After the Full Feature Software is installed,
If a separate (additional) HP Twain utility is included with your printer software,
HP Twain is available in the same folder as HP Scan.
For example:
C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin\
File name: TwainUtilityUI.exe
NOTE: Replace the sample printer name with your printer
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
References / Resources
Product Specifications for the HP OfficeJet Pro 8024e All-in-One Printer (229W8B)
User Guide - HP OfficeJet Pro 8020e
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 8024e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community Forum.
If you have not done so,
Install the Full Feature Software / full driver printer software
Use HP Scan
Video
HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)
What else?
HP Twain – Scan software
Where available, HP Twain is part of the Full Feature Software .
After the Full Feature Software is installed,
If a separate (additional) HP Twain utility is included with your printer software,
HP Twain is available in the same folder as HP Scan.
For example:
C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin\
File name: TwainUtilityUI.exe
NOTE: Replace the sample printer name with your printer
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
References / Resources
Product Specifications for the HP OfficeJet Pro 8024e All-in-One Printer (229W8B)
User Guide - HP OfficeJet Pro 8020e
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 8024e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
1
0
0
HP Recommended
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