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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-16-2020 03:38 PM

HP Recommended
Product: HP LaserJet Pro MFP M28-M31

What is it? I searched everywhere, I can't print two-sided A4 , I can just one-sided .Why?What is it? I searched everywhere, I can't print two-sided A4 , I can just one-sided .Why?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2020 07:57 PM - edited ‎09-16-2020 07:58 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This video shows how to print 2 sided for the HP LaserJet Pro m28w printer:

https://www.youtube.com/watch?v=C3YqpASi9vs

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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5 REPLIES 5

‎09-16-2020 03:49 PM

HP Recommended

Hello. i attached the photo, there is written that Инструкции по двусторонней печати .Выполняется печать на одной стороне .После завершения печати перезагрузите стопку страниц в лоток ,как показано на рисунке ниже. Я не понима.ю что хочет сказать нажимаю на двусторонню печать а печатает однустороннюю плюс горит восклицательный знак на принтере. Бумаги есть вроде правильно стоят что показано на картинке никак не понимаю уже как 4 часа везде ищу.Выбирала печать на обеих сторонах и через меню панель управления тоже меняла на двусторонюю и  в очереди нету ничего чтоб тормозил. Как быть с этим? 

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‎09-16-2020 03:53 PM

HP Recommended

Hey Pasha 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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‎09-16-2020 07:57 PM - edited ‎09-16-2020 07:58 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This video shows how to print 2 sided for the HP LaserJet Pro m28w printer:

https://www.youtube.com/watch?v=C3YqpASi9vs

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎09-17-2020 02:52 AM

HP Recommended

Thank you, this video is really helpful and I already printed.

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‎09-17-2020 08:21 AM

HP Recommended

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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