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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-21-2019 12:26 PM

HP Recommended
Product: Gateway
Operating System: Microsoft Windows 7 (64-bit)

Cannot scan 11 x 17 on my OfficeJetPro 7740 wide format printer.Tabloid (11 x 17) is not listed in the available paper sizes.

3 people had the same question
2 REPLIES 2

‎01-22-2019 01:31 PM

HP Recommended

Hi,

Only the Flatbed Glass support such larger scan sizes, therefore you do not see the size by default.

 

from the HP Scan Software change the Source of the scan to Flatbed Glass (rather than automatic Document Feeder if loaded), then you should be able to select A3.

 

Shlomi



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‎01-22-2019 11:01 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

 

These resources will show you exactly how to scan Tabloid on your printer.

 

HP Officejet Pro 7740 : How to scan a Tabloid or A3 size document

 

 

These resources will be useful as well:

Connect Wirelessly, Download and Install Software

HP Officejet Pro 7740 : How to copy a Tabloid or A3 size document

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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