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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-01-2024 10:55 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

The HP Print and Scan Doctor 5.7.4 state that the HP Customer Care Center contains the ability to download the Full Feature software needed to load the HP scanning software needed in order to scan. Does HP know that the information from the tool is incorrect.? Where to download?

1 REPLY 1

‎03-03-2024 02:01 PM

HP Recommended

Hi @Clif51,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for information related to scanning on your Printer.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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