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- The colors are not correct in the scanner

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01-21-2019 06:52 AM
The colors are not correct in the scanner
The black color in the picture turns blue
You have cleared the drive and reinstalled
installed HP Easy Scan
The problem still exists
Please Help
thank's
01-23-2019 06:23 AM - edited 01-23-2019 06:24 AM
A warm welcome to HP Community!
Increasing the scan resolution(PPI) should improve the quality of the scanned image. The following steps should help you increase the scan resolution using HP Easy scan:
1.) Open HP Easy Scan.
2.) Click Presets and select Edit Settings.
3.) Click Resolution and change it to 300 or 600.
4.) Click Done.
5.) Try to Scan.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
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