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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP LaserJet Enterprise MFP M430f

I am experiencing an urgent issue with our HP printer in Work where the fax confirmation report is not printing, even though my settings appear to be correct. I have attached a screenshot of my current settings for your reference.

Thank you very much in advance for your help.

tekkadan_0-1747924029932.png

 

2 REPLIES 2
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i would change the setting from when job completes to all jobs to see if perhaps the machine is failing to detect successful jobs so never prints.

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HP Recommended

Thanks for the suggestion! I checked the settings, but I don’t see an option for “All Jobs.” The only available options are “If Job Completes,” “If Job Fails,” and “Do Not Notify.”

tekkadan_0-1747986280960.png

 

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