This feature has been locked by your administrator or the person who set up the printer

[illostraight]

I am the original owner of the printer. I am trying to set up the fax. Better late than never. No matter what I do, I get this error message, This feature has been locked by your administrator or the person who set up the printer.  Even when I click on Device Administrator in the HP Utility, I get the same message. Same for Wireless Set Up and Network Settings. Everything is locked. What can I do? 

I have tried the power cord disabling. I can't restore my settings as I spent days and hours with tech support in the beginning to get the scanner to work. Not going thru that again. 

[senan6806]

@illostraight

Thank you for being a part of HP Forums. This is a great place to get support, find answers and tips to your technical queries.

Resetting the printer to factory settings and re-initializing the printer should revoke all the disabled feature. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device, I've send you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.