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‎07-28-2020 10:26 AM

HP Recommended
Product: Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (32-bit)

I am trying to input SharePoint and I get a protocol error both on my computer and my printer. I can see the quickset saved on my printer but it gives me the same error. What is the problem? 

2 people had the same question
1 REPLY 1

‎07-30-2020 07:23 PM

HP Recommended

hello, new to forums.  I have the MFP 479 dwn and same issue.  "protocol not supported".  This is so frustrating.  I've even bought a Brother machine.  

I know for certain the share point path is correct.  I know the username and password are correct.  I am not certain about the domain (what to enter into the field).  

This is Office 365. 

Any help you could offer is greatly appreciated.  

 

 

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