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‎04-02-2024 07:18 PM - edited ‎04-02-2024 07:19 PM

HP Recommended
Product: HP OfficeJet 8702 All-in-One Printer

Hello, I have been trying to configure the scan to email function for my HP OfficeJet 8702. The SMTP settings I am using are as follows, the bleeped info is g m a i l:

 

SMTP Server: smtp.**bleep**.com

SMTP Port: 587

Always use secure connection: Yes

Validate server certificate: No

Server requires authentication: Yes

Username: myemail@**bleep**.com

Password: The app password I generated for this email

 

I have used a combination of different configurations, including trying port 465, using my account password instead of an app password,  switching my printer's wired connection to a wireless connection, etc. All of these have given me the same error message: "SMTP email authentication required. Check your username/password and try again." I have confirmed that these exact credentials work through another server on my network utilizing SMTP, so I do not think it is my home router's configuration either. Any help would be greatly appreciated!Screenshot 2024-04-02 211653.png

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