Truing to send test fax to HPs Test Fax number. Repeated attempts, NO ANSWER.

[mikanjoy]

I'''m dialling the Test Fax number HP provides.[edit] No answer, and it seems HP is not interested in making any effort whatsoever in helping me find a solution. Well, I have one. The HP 6968 is going back and they can keep it or sell it as a used item. My time is at least as valuable as theirs. I wont waste anotherentire day trying to make a piece of crap work.

[Kumar0307]

@mikanjoy

Welcome to the HP Support Community!

HP's Fax number is not a standalone fax machine but an Automated Fax server.

NOTE: For testing purposes, you can send a fax to the HP Fax Test Service at 1-888-HPFaxme (1-888-473-2963). This free service sends a return fax within 5 to 7 minutes when the fax is working properly. Your fax number must match the number you entered in the fax header to receive the return fax.

Running a fax test on the printer may help resolve the issue. Let us try these steps:

Step 1: Run fax test

On the printer screen, Navigate to Fax menu > Fax tools > Run fax test

Check the fax report for results

Step 2: If all the tests passed, try to send a fax to any known fax number.

Step 3: If any of the tests failed, click here to perform troubleshooting on the same

Let me know how this goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!