Trying to scan my wifes death certificate but I keep getting void marks

[Hasselfre]

Trying to scan my wifes death certificate but I keep getting void marks

[ShlomiL]

Hi,

Are you able to scan other documents or a blank page with similar results, or the scan results as expected on other documents?

[Dragon-Fur]

Apologies for jumping in unannounced.

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@Hasselfre 

I am sorry for your loss - losing a spouse is a tough one.

The following are opinions based on my personal experience as an Estate Executor for my family.

The content might -- or might not - be relevant to your situation.

Start...

Death Certificates can be fussy about what is allowed to be scanned, especially if you are trying to scan as PDF.

If you are able to scan other content without the Void areas,

AND

If the issue is confined to this and possibly just other Estate related documents,

then

If you have not done so,

Try scanning the content as an Image

OR

Try using Copy -- Unless the document is secured against it, Copy might work.

What about Scan?

Photo / Image scanning does not translate the content - unless the content is protected against being scanned, an image scan might work as you need.

Printing fussy Estate documents

Some documents will not print as expected, especially hand or even online completed (filled out) documents from certain agencies.

If the document cannot be printed at all, it perhaps includes a security block built into the document format.

As a rule, you cannot bypass embedded security.

Depending on the document / item, you might be able to copy a completed form in an odd size.

Ask the agency that sent / generated the fussy form.

What else?

Later, if you have PDF files that do not print properly, perhaps with missing or odd looking data,

Print the document using Adobe Reader and the Print as Image option.

PDF - Print as Image

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)

• HINT: Watch out for and UNCHECK unwanted extra software
• Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

If the file will not print due to unusual content (odd fonts, color schemes, Tables, other oddities), print the file as an Image. Image printing does not require the printer software to translate file content.

• Export and Save the document to your computer in PDF format.
• Open the offending document in Adobe Reader DC
• Click Print icon > Set other options on the menu > Click Advanced button
• Set the printer select the colors (Optional)
• Select Print the PDF file as an image

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