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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Color LaserJet Pro MFP M479dw
Microsoft Windows 11

I am trying to set it up so that i can Scan to email - however when i input all the information it comes back and says "invalid Sender Address". I am using my own email address here in this field - is this correct? I cannot seem to find anywhere that states i need an alternate email address if there is one.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Here's some examples on setting up "Scan to Email" for the printer:

https://www.youtube.com/watch?v=T7TDV3uqR9k

https://www.youtube.com/watch?v=e8R4Lm-B81E

 

Not sure if that would help.

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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