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‎05-30-2025 02:15 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

My HP Envy Photo 7855 previously supported 2 sided scans, straight from the document feeder without refeeding paper source, but the current HP software (HP Smart) does not seem to provide for that option.  I have computers running both Windows 10 and 11.  Please advise what software I can use from HP or any other supplier that will facilitate two-sided scanning.  Using the flat bed and flipping each document over is just unwieldy.  Thanks in advance. 

1 REPLY 1

‎05-31-2025 12:38 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/sg-en/drivers/swdetails/hp-envy-photo-7800-all-in-one-printer-series/9073159/...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource shows how to scan 2-sided:

https://www.youtube.com/watch?v=gTzpBommcuw

 

For more resources on rthe pritner:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhJrKBYjLtsApQa2KG6_DiV

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document
HP Envy Photo 7855 : Scan a 2 sided document and save as PDF document
youtube.com/watch?v=gTzpBommcuw
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows you how to scan & save a 2-sided document as a PDF. The HP Envy Photo 7855 AiO printer Automatic Document Feeder scans 1 side at a time. Using the HP Scan software, it will scan the 2nd side
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