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- HP Community
- Printers
- Scanning, Faxing, and Copying
- UNABLE TO SCAN FRO HP DESKJET 4130 TO PC USING WINDOWS 7

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04-14-2021 05:20 AM
Have downloaded and installed latest driver fro hp support. but no printer/ scanner shortcut/icon appears.
I currently use Windows 7 Home Premium running on a Laptop in my Home Network. The HP Dekjet plus 4130 is connected to a Router via Ethernet connection, and both Windows 7 pcs will see and install it but ONLY as a Printer. I cannot use the Fax nor Scan features,
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Accepted Solutions
04-14-2021 05:40 AM - edited 04-14-2021 05:42 AM
Hi,
What do you mean by connected to the router with an Ethernet connection? an HP Deskjet Plus 4130 supports USB or Wireless network connection, it have no Ethernet port.
Connecting a printer to a Print Server, using a USB cable from a printer to a USB port of a router, such only offers print sharing and not any other feature.
For print and scan capabilities, install the HP Software on the computer by selecting a wireless connection, temporarily connect the printer to the computer with a USB when the installation prompts to do so:
For faxing, the printer supports HP mobile Fax which is supported by the HP Smart app (iOS, Android, Windows 10, macOS), so either use your mobile device for faxing or a supported Windows 10 PC, HP Smart is not available for Windows 7:
https://support.hp.com/si-en/document/c06432978
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
04-14-2021 05:40 AM - edited 04-14-2021 05:42 AM
Hi,
What do you mean by connected to the router with an Ethernet connection? an HP Deskjet Plus 4130 supports USB or Wireless network connection, it have no Ethernet port.
Connecting a printer to a Print Server, using a USB cable from a printer to a USB port of a router, such only offers print sharing and not any other feature.
For print and scan capabilities, install the HP Software on the computer by selecting a wireless connection, temporarily connect the printer to the computer with a USB when the installation prompts to do so:
For faxing, the printer supports HP mobile Fax which is supported by the HP Smart app (iOS, Android, Windows 10, macOS), so either use your mobile device for faxing or a supported Windows 10 PC, HP Smart is not available for Windows 7:
https://support.hp.com/si-en/document/c06432978
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂