USB NOT CONNECTED HP PHOTOSMART C4280 ALL IN ONE

[Litzi]

Hi I was recently gifted this printer so I don't have a manual. my usb is connected because obviously it can print. it just wont let me scan on my Mac. any help?

[asmita6658]

Hi @Litzi

Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue. 

To better assist you - Are you getting any error message? 

While you respond to that, try these steps to scan to a computer - 

1. Load your original print side down on the right front corner of the glass.

2. Ensure that there are no memory cards inserted in the memory card slots on the HP All-in-One.

3. Press Scan.

A preview image of the scan appears on your computer, where you can edit it. Any edits that you make apply to the current scan session only. The HP Photosmart Software has many tools that you can use to edit your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, and saturation. You can also crop, straighten, rotate, or resize the image.

4. Make any edits to the preview image, and then click Accept when you are finished.

You may also refer to this document for step by step instructions -  HP Printers - How to Scan (Mac)

Click on this link to access the User Guide. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!