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- Unable to Reset Admin Password for HP 8500 FN1 Scanner

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06-10-2024 09:21 AM
Hi @vinay9827,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Resetting the admin password for an HP 8500 FN1 scanner typically involves a process that might differ slightly depending on the model and firmware version. Here's a general guideline that might help:
Access the Web Interface: You need to access the scanner's web interface using a web browser. You usually do this by typing the scanner's IP address into the browser's address bar.
Login Screen: Once you access the web interface, you should be prompted to enter a username and password. The default username is often "admin" and the default password might also be "admin" or it could be blank. Try these combinations first.
Forgot Password Option: If the default credentials don't work, look for a "Forgot Password" or "Reset Password" option on the login screen. Clicking on this option usually prompts you to answer security questions or provides steps to reset the password.
Factory Reset: If you can't reset the password through the web interface, you might need to perform a factory reset on the scanner. This usually involves pressing and holding a reset button on the device for a specific duration, as outlined in the user manual. Be aware that a factory reset will erase all settings and configurations on the scanner.
I hope this helps.
Take care and have a good day.
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Rachel571
HP Support
Sneha_01- HP support