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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP 8500 Scanner

I am unable to reset password for HP 8500 Scanner , i had lost the password.

1 REPLY 1
HP Recommended

Hi @vinay9827,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Resetting the admin password for an HP 8500 FN1 scanner typically involves a process that might differ slightly depending on the model and firmware version. Here's a general guideline that might help:

 

Access the Web Interface: You need to access the scanner's web interface using a web browser. You usually do this by typing the scanner's IP address into the browser's address bar.

Login Screen: Once you access the web interface, you should be prompted to enter a username and password. The default username is often "admin" and the default password might also be "admin" or it could be blank. Try these combinations first.

Forgot Password Option: If the default credentials don't work, look for a "Forgot Password" or "Reset Password" option on the login screen. Clicking on this option usually prompts you to answer security questions or provides steps to reset the password.

Factory Reset: If you can't reset the password through the web interface, you might need to perform a factory reset on the scanner. This usually involves pressing and holding a reset button on the device for a specific duration, as outlined in the user manual. Be aware that a factory reset will erase all settings and configurations on the scanner.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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