Unable to Scan from Printer Screen

[SuePeace]

I got a new PC and now I am unable to Scan from my Printer Screen.  I can Print, and I can scan from my PC, but I used to be able to just press the Scan button on the Printer Screen and Scan.  It states to go under Scanner Actions and Manage, but where do I find Scanner Actions?

[KrazyToad]

@SuePeace

Welcome to HP Support Community

I would like to help

Please try these steps

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.

2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.

3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer

Also ensure the printer has the latest Firmware https://support.hp.com/in-en/document/c02919168

Thank you

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