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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Ink Tank Wireless 415
macOS 12.0 Monterey

I'm unable to use the "document feeder" option to scan multiple pages, the scanner glass is the only option available, despite this being a noted feature of the HP Ink Tank 415 Wireless Printer.  Is the problem related to firmware, software or OS?  Using the scanner glass is a big pain to scan a document with several pages.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@al3x2502 

 

Welcome to the HP User Community.

 

 


@al3x2502 wrote:
Product: HP Ink Tank Wireless 415
Operating System: macOS 12.0 Monterey

I'm unable to use the "document feeder" option to scan multiple pages, the scanner glass is the only option available, despite this being a noted feature of the HP Ink Tank 415 Wireless Printer.  Is the problem related to firmware, software or OS?  Using the scanner glass is a big pain to scan a document with several pages.


 

?

No ADF in this model

 Product Specifications for the HP Ink Tank Wireless 415 Printer (Z4B53A)

Paper handling - ADF

Automatic document feeder capacity
No

 

How-to Document

HP Printers - How to Scan

 

 

 References / Resources

 

 User Guide

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP Ink Tank Wireless 415 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"


 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@al3x2502 

 

Welcome to the HP User Community.

 

 


@al3x2502 wrote:
Product: HP Ink Tank Wireless 415
Operating System: macOS 12.0 Monterey

I'm unable to use the "document feeder" option to scan multiple pages, the scanner glass is the only option available, despite this being a noted feature of the HP Ink Tank 415 Wireless Printer.  Is the problem related to firmware, software or OS?  Using the scanner glass is a big pain to scan a document with several pages.


 

?

No ADF in this model

 Product Specifications for the HP Ink Tank Wireless 415 Printer (Z4B53A)

Paper handling - ADF

Automatic document feeder capacity
No

 

How-to Document

HP Printers - How to Scan

 

 

 References / Resources

 

 User Guide

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP Ink Tank Wireless 415 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"


 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.