Unable to change to darker print when copying

[momma4224]

When making a copy it's really light - I've gone through settings and increase the darkness all the way over but it still doesn't print any darker.  I've hit the done button but when I go back and look it has defaulted to the center.

[Dragon-Fur]

@momma4224 

Welcome to the HP User Community.

Mystery printer might need help with maintenance.

Ink might need to be changed.

Two examples:

HP OfficeJet Pro 9010, 9020 Printers - Black Ink Not Printing, Other Print Quality Issues

HP Smart Tank 500, 600 Printers - Color or Black Ink Not Printing, Other Print Quality Issues

There are many, many HP printer models.

It will be easier for you to find the help you need when you know which printer model you have.

Find and Open the printer's Product Home

Open Category Troubleshooting > Select Topic Print

Look for the document that explains "Quality" issues

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

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