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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-07-2019 11:33 AM - last edited on ‎06-07-2019 11:37 AM by Retired

HP Recommended

I got the IP Address, but not able to load EWS in my browser. This workflow is outdated, need something easy to use.

1 REPLY 1

‎06-07-2019 05:21 PM

HP Recommended

Hi,

You cannot scan to email directly from the printer with the Officejet 3830 printer.

 

With the provided software you may scan using the HP Scan software only, Scanning to an Email can be done directly only if you have any email client installed and configured on your computer, such as Microsoft Outlook.

 

If you don't have any such email client and use any web-based email service, you will need to scan to file to your computer and manually attach it to a mail using your email web interface.

 

Shlomi



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