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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎11-30-2020 06:45 AM - edited ‎11-30-2020 06:47 AM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

Hello,

When I'm selecting the scan option on the printer(hp deskjet 3545), it is sending the command to my laptop(scan to computer) but I want the document to be scanned directly on the printer and take a print like a xerox machine. I have tried disabling the  "ScantoPCActivation" in the task manager which did not work out. Previously I could scan and print directly on the printer but after the OS update it wouldn't do that. Kindly help me sort this issue.

Thank You,

Vishnu.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2020 08:08 AM

HP Recommended

@Vishnu16, Welcome to the HP Support Community!

 

What you are trying to do is called "Copying'. Kindly refer to this document - How to Make Copies

 

Scanning is where you convert a hard copy to a soft copy.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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1 REPLY 1

‎12-04-2020 08:08 AM

HP Recommended

@Vishnu16, Welcome to the HP Support Community!

 

What you are trying to do is called "Copying'. Kindly refer to this document - How to Make Copies

 

Scanning is where you convert a hard copy to a soft copy.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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