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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Unable to scan to email [AOL, gmail, etc]

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01-20-2019 06:23 PM
HP Printers - How to Scan (Windows)
Read Section How do I Scan to Email
- Note the comments that explain the requirement for an installed email program on the computer.
- Examples of "installed email" programs include Outlook (the program installed on the computer, not the Web based model), and Mozilla Thunderbird client.
Commentary and Examples
The following might be helpful if your printer provides the "Scan to Email" setup in the Embedded Web Server (EWS).
Once you have the setup in place, you can go back and edit the Profile (if desired / necessary).
Notes
- Even if your Scan to Email setup is available in EWS, it may look different from the examples included in this post.
- The example email was set up with two-step verification OFF and "allow insecure apps" ON. If you do not want to risk your main email account, consider creating a separate email to be used with this feature. You can always "forward" the emails along to another account.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
tab Scan
Topic Scan to Email > Scan to Email Setup
Example
Note: The smtp and port information is from gmail.
The email address and other "names" have been edited to protect the original information.
EWS_8740_Scan-to-Email_Setup_3
Example - Edit Profile 1
EWS_8740_Scan-to-Email_Edit_Profile_1
Example - Edit Profile 2
EWS_8740_Scan-to-Email_Edit_Profile_2
Example - Edit Profile 3
EWS_8740_Scan-to-Email_Edit_Profile_3
Example - Edit Profile 4
EWS_8740_Scan-to-Email_Edit_Profile_4
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911
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