Unlock Control Panel HP Officejet Pro 9025e

[0987unlock]

I got a new wireless router.

HP Printer 9025e wants me to unlock it. I don't know user ID or password.

How do I unlock it or reset it?

Then connect to the new wireless connection.

[Irfan_06]

Hi @0987unlock,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting your Printer to the network.

Please follow the steps below to connect your printer to the network again as the service provider or the router was changed.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[0987unlock]

This does not work.

The Unlock is on the printer.  To reset the wifi network connection, it asks for a userid and a password.  I do not know them.

How do I find out my userid and password for my Pro 9025e