• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet 8600 Pro

Fix the firmware so you can connect and allow scan to email to work with TLS 1.2 & 1.3.

 

The old protocols are NOT SECURE and there is no reason to buy a new printer for a BASIC software update.  OR release the firmware to the general public so someone that actually cares about the product can do the update.

1 REPLY 1
HP Recommended

100 percent agree!
 
TLS 1.2 was released in 2008 and HP still does not support this cryptographic protocol in their business (!!!) products in 2020. I was assuming that HP is a "security aware" company.  However, I have serious doubts now. Security leaks in TLS 1.0 and 1.1 have been known for years, but HP seems not to be able or willing to fix this.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.