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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-10-2021 05:59 PM

HP Recommended
Product: MacOS
Operating System: macOS 11.0 Big Sur

I have the latest update. HP Smart makes multiple scans of each page until the program just stops working.  I want to make only one scan of each page. I am using an HP OfficeJet Pro 9018

1 REPLY 1

‎05-11-2021 09:36 AM

HP Recommended

@Maria1234 

 

If you have not done so,

Consider / Try

Update your MacOS version

AND

HP Smart released a new version of the HP Smart MacOS application 11-May-2021

 

HP Smart for Mac

HP Smart – MacOS Desktop – Mac Apple Store

 

Hopefully, that will help.

 

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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