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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Using HP Smart mobile fax

Create an account on the HP Community to personalize your profile and ask a question
01-23-2025 07:48 AM
I have a & page file to mobile fax that is 29 m in size.
i re camera scanned to document skipping an unneeded page and wound up with a file size of 44m.
since mobile scan seems to be limited to 20 m files or less. I’m looking for a solution,
01-23-2025 03:08 PM
True - there is no way to sneak around the 20MB size limitation.
If you have not already done so,
Consider breaking the too large job into smaller sections.
That is,
Send Pages 1-3
New Job,
Send Pages 4-7
-- HP Smart – Mobile Fax –
Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11
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Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
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- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP printers - Using Mobile Fax (HP Smart app)
- Note: Mobile Fax supports sending multiple PDF files at a time, up to 50 pages or 20 MB.
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
- HP Mobile Fax - Error Codes Troubleshooting
Video Example
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NOTE: Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.
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