Using Scan icon on printer

[Scratch2]

I have an HP OfficeJet 6960 and would like to use the scan option on the printer display to do scanning. It does not seem to work and I can't figure out why. I'm using wireless. I can scan no problem from my laptop using scanning software but would really like to use it on the printer itself.

[TEJ1602]

@Scratch2, Welcome to HP Support Community!

If you already have the full-featured printer software installed, follow the steps below-

1. Click on the Printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also, make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent.

Now, try scanning!

If you still have issues, follow the steps from the document HP Printers - Network Scanner Connection Error (Windows).

Hope this helps! Keep me posted. 

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