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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I scanned some pictures with my All In One printer. I scanned them to a usb drive. The file on the usb drive is .HPIMAGE.VFS (586 Mb) There are no other folders or files to open up. How do I access my pictures? Do I reinsert my usb drive and turn off the fast browsing function then try to open the usb drive?

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