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- Vertical lines on scanned documents

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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07-29-2023 07:12 PM
Product: HP LaserJet Pro MFP M148dw
Operating System: Microsoft Windows 10 (64-bit)
When I scan I get a vertical line on the left side of the scan. I cleaned the glass per the instructions plus I cleaned the rollers that feed the document.
1 REPLY 1
07-29-2023 10:40 PM
Do you get the same defect when scanning from the flat glass? If not then you still have some sort of debris on the glass. take a copy with the defect and set it face up on the scanning area and that should show you the exact spot where the debris is. Even the smallest bit of glue from a post it note can cause enough light diffraction to cause a defect.
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