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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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09-13-2021 07:47 AM
Product: HP OFFICEJET 8025
Operating System: macOS 10.15 Catalina
Scan to Computer Webscan
You cannot use this function because it has been disabled. For more information, contact the person who set up the printer. IM GETTING THIS ERROR ON MY HP PRINTER , I CANNOT SCAN TO COMPUTER , PLEASE HELP HOW TO DO IT PLEASE PLEASE PLEASE
1 REPLY 1
09-21-2021 11:30 AM
Welcome to the HP support community.
I understand that the scanning function is disabled, I am glad to assist you.
You might have to reset the printer to fix this issue.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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