• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-14-2017 04:50 AM - edited ‎01-14-2017 04:50 AM

HP Recommended
Product: offiejet pro 6975
Operating System: Microsoft Windows 10 (64-bit)

setting up new officejet pro 6975 and it tells me Webscan has been disabled in th winows desktop App. I cannot find where I can enable this and get it connected to mozilla email client

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2017 05:16 AM

HP Recommended

Hi,

From teh HP Officejet 6950 software click Printer Homepage (EWS)

Within the Settings tab select Administrator Settings.

 

There you may enable WebScan and apply the changes.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-14-2017 05:16 AM

HP Recommended

Hi,

From teh HP Officejet 6950 software click Printer Homepage (EWS)

Within the Settings tab select Administrator Settings.

 

There you may enable WebScan and apply the changes.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
2 people found this reply helpful
Was this reply helpful? Yes No

‎01-14-2017 06:26 AM

HP Recommended

                        

 

 

 

Does the scanner always save Docs as jpegs?

Was this reply helpful? Yes No

‎01-14-2017 09:23 AM

HP Recommended

No,

It support PDF and RTF as well (OCR) using the HP Scan application.

 

Have you installed the full feature HP software?

 

Open the HP Officjet 6950 software and select scan a Document or Photo.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.