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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
offiejet pro 6975
Microsoft Windows 10 (64-bit)

setting up new officejet pro 6975 and it tells me Webscan has been disabled in th winows desktop App. I cannot find where I can enable this and get it connected to mozilla email client

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

From teh HP Officejet 6950 software click Printer Homepage (EWS)

Within the Settings tab select Administrator Settings.

 

There you may enable WebScan and apply the changes.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

From teh HP Officejet 6950 software click Printer Homepage (EWS)

Within the Settings tab select Administrator Settings.

 

There you may enable WebScan and apply the changes.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

                        

 

 

 

Does the scanner always save Docs as jpegs?

HP Recommended

No,

It support PDF and RTF as well (OCR) using the HP Scan application.

 

Have you installed the full feature HP software?

 

Open the HP Officjet 6950 software and select scan a Document or Photo.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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