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‎06-07-2024 03:19 PM

HP Recommended

I already asked this question to the HP support tech, but twice she told me to just tell the rep at the store i need a fax cable for my HP laserjet 4301- That doesn't help me because I have to order it online considering we live in a remote area without a computer store. Can someone take a pciture of their fax line from computer to the phone jack for me?

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1 REPLY 1

‎06-07-2024 03:27 PM - edited ‎06-07-2024 03:32 PM

HP Recommended

Assuming you have a model with a fax modem built in, you need this cable: Ensure that the cable you purchase only has 2 wires. 4 wire cables can cause issues.

https://www.amazon.ca/HUBLEVEL-Modular-Telephone-Phone-Cables/dp/B0CS2YR65P/ref=sr_1_13?crid=3UO8H70...

 

There should have been a cable in the box. The cable goes from the wall outlet to the jack circled in the picture below

 

Repairatrooper_0-1717795619778.png

 

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