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Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Envy 17"
Microsoft Windows 10 (64-bit)

Printer/scanner is HP7740 Office Jet Pro Wide Format

1 REPLY 1
HP Recommended

@CBF12 

 

Read your Scan How-to document:

How to Scan (Windows)

 

Additional Information

 

Scan using HP Scan (printer software - installed with the Full Feature Software)

Scan from the printer glass / flatbed - change the Source in your printer software to "glass" / "flatbed"

Set the Page Size to the "entire field"  / "Entire Scan Area" (wording may vary)

OR

Some printer software supports Page Size "Detect Content on Page" / "Auto Detect Size" (wording may vary)

 

Reference

Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A)

Scanning Specifications

Scan technology
Contact Image Sensor (CIS)
Scan speed (normal)
Simplex: Up to 8/6 images per minute (ipm) (black/color 200 ppi); Duplex: Up to 14/11 ipm (black/color 200 ppi)
Scan resolution, hardware
Up to 1200 x 1200 dpi
Levels of grayscale
256
Bit depth
24-bit
Maximum flatbed scan size
297 x 432 mm (11.69 x 17 in)
Maximum ADF one-sided scan size
216 x 356 mm (8.5 x 14 in)
Maximum ADF two-sided (duplex) scan size
210 x 297 mm (8.27 x 11.69 in)
Twain version
Version 2.1

 

General Example

9025_HP_Scan_Menu_19025_HP_Scan_Menu_1

 

 

 

Need or want more information? 

Clarification of terms or "what the printer can do" (Specifications)

Additional "How-to" procedures

Search for additional solutions...

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series

 

User Guide

 

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