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HP Recommended
HP OfficeJet Pro 8025e All-in-One Printer
Microsoft Windows 11

Everything seams to work correctly, no jams or errors. The scanned document just isn't straight.

2 REPLIES 2
HP Recommended

@Stan562 

 

Welcome to the HP Community --

 

I had a (recently retired) OfficeJet Pro 9025 --

I really liked that printer...

 

Printer was always fussy about being kept clean --

  • Sparkling clean = good
  • Least little bit not-clean = not-so-much

The ADF was always fussy about papers - had to be aligned (stacked) just so and the guides had to be tight but "not too much".  Paper made a big difference, too - regular, high-quality decent condition paper scanned better than thin, slightly wrinkled or curled paper.  Glass nice and clean.

 

Perhaps a good cleaning will help --

Be sure to clean the flatbed (glass) to prevent little bits of "drag"

 

HP printers - Automatic document feeder does not pick paper or feeds too many sheets

and

HP OfficeJet 8010, Pro 8020 and 8030 Printers - Paper jam error

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 8025e All-in-One Printer  

 

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Dragon-Fur

HP Recommended

Thanks for your help. I paid closer attention to how the side guides were set and that has resolved my issue 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.