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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP DeskJet Ink Advantage 2675 All-in-One Printer

When I printing pdf files also getting blank printing. When I scanning also get blank pages and same on coping I get blank printing.  please help me it is very important for me .

1 REPLY 1
HP Recommended

@12Akash, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer is printing and copying blank sheets. 

 

Make sure you are using HP inks. Insert one ink cartridge at a time and try printing to check the defective one.

Kindly perform the steps mentioned in this document - Color or Black Ink Not Printing

Check the ink levels, clean the ink cartridges up to 2 times, and print a test page to check the result.

 

Check the scanner bar functionality

 

Perform a visual test of the scanner mechanism to see if it is jammed.

  1. Remove any original documents or photos from the scanner glass.
  2. Lift the scanner lid slightly, and then press the Copy button or icon.

If the scanner light does not move or moves halfway or is not lit, the scanner mechanism is likely jammed/broken.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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