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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-14-2020 01:43 PM

HP Recommended
Product: HP Officejet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

When copying through document feeder only, output has vertical lines on left side

Already checked and cleaned the ADF area as directed, no change

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2020 07:15 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource to see if it can help resolve your issue.

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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2 REPLIES 2

‎01-14-2020 07:15 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource to see if it can help resolve your issue.

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎01-15-2020 05:11 AM

HP Recommended

I followed the UTube video as directed...It worked!!

All it needed was a cleaning. All set.

Thanks for the help

Was this reply helpful? Yes No
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