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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
DonLar
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When either scanning or copying from Flatbed, the result is skewed.

HP Recommended
Officejet 4650
Microsoft Windows 10 (64-bit)

The skew is 1 degree. It occurs for either the flatbed or the document feeder. I have used the unit for several years w/o the skew. The problem is recent.

 

There appears to be an automatic adjustment in HP Smart, but I don't see it in my scanning options.. Re: https://support.hp.com/bg-en/document/c01800148

 

I do see a manual adjustment in HP Smart, but wow that is cumbersome.  

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Repairatrooper
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HP Recommended

We have seen this issue with other units and often restoring factory defaults can help.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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DonLar
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HP Recommended

Restoring the factory defaults helped by reducing but not eliminating the skew to about 1/2 degree.

Thank you for the suggestion.

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