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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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When saving a scan, there is no option other than "Pictures" in "Where" category

HP Recommended
Envy 7640
macOS 10.15 Catalina

This printer is new to me, altho it is out of warranty. I have downloaded the drivers and Easy Scan and the scanner works but when saving (hitting "Send") the only option in the Where category is Pictures and I want it to go to Documents. I have tried going into preferences to change that. I have also spoken to Apple tech support and they were unable to figure it out after 1 hr. I will have to scan documents with a number of pages and need to get them all in the same folder that I can name. I'd appreciate any suggestions that could get me there. I am working on a hotspot and have no WiFi - could that be part of the problem? Thanks!

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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, 

I understand that you are unable to save the scanned document.  To get the answer to this question, you can create a folder and save or change the file destination. Refer to the YouTube video: to know how to Scan from an HP Printer in macOS.


Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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