When scanning photos or documents, the scanner defaults to a standard paper size.

[PMZ1]

When scanning photos or documents, the scanner defaults to a standard paper size, rather than the entire scan area available.

[Dragon-Fur]

@PMZ1 

Welcome to the HP English Community --

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1)  EWS - Tray and Paper - Relevant to using paper - Printing

Skip this section when not relevant

Open

 User Guide – HP OfficeJet Pro 9010e Series

Starting Page 11

Next, Page 25

After changing the paper -- or opening / closing the intake tray,

Confirm / Modify / Update the Paper Size / Type on the Printer Control Panel

OR

If the printer is on your network,

View / Adjust the Paper Size / Type using the Embedded Web Server (EWS) - Tray and Paper

Next,

Adjust / Verify the Source / Tray settings in your job configuration.

If "Auto" select does not work, Select the Source / Tray

-------------------------------------------------------------------------------

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Reminder:  If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

Example - EWS - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_12

2)  Scanning - Windows / Mobile - HP Smart

HP Smart - Windows / Mobile - applications do not understand the concept of setting Presets / Defaults other than those in the application. 

Select options as needed.

Scan Area selection criteria might be different for Document Feeder (ADF) and for Scanner Glass (Flatbed).

General Example - HP Smart - Windows - Scan > Presets = Photo

HP_Smart_Win_Scan_Document_Save_11

3)  Scanning - HP Scan

HP Scan -- and, when supported, HP Universal Scan (model and OS dependent) -- understand the concept of Custom Shortcuts AND include a setting to "Detect" the content size at least when that content is placed on the Flatbed / Glass.

Page Size "Detect" wording differs according to the scan type (PDF / Photo - Image).

HP Scan supports "Entire Scan Area" at least when using the Glass / Flatbed

General Example - HP Scan (original format) - Windows - Main Menu / More >

9025_HP_Scan_Menu_PDF_More_Destination_12

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

• HP OfficeJet Pro 9018 All-in-One Printer
• HP OfficeJet Pro 9018e All-in-One Printer

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"