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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Android 8.0 Oreo and older

I can connect my android phone to my desktop PC and search for my files but they are never found. I had originally assume they would be saved in my Downloads folder, which is the obvious place, but instead are saved somewhere else. It would be very useful to be able to set the download folder in the settings. There are Share options (e.g. to Dropbox, and eMail), but this is a a circuitous route, and not optimal. Please provide the option to change where these files are saved.

1 REPLY 1
HP Recommended

@JohnTaylorHK

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!
 

 


 


I am an HP Employee

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