Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 11

Does the HP Smart application store files for scans made using the app? And if so, where are these files stored?

 

I do not seem to see any file locations in Settings or in the app itself, and in some cases, one may want to remove a file.

1 REPLY 1
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@Mark_Doehnert 

 

Welcome to the HP Community --

 

Based on experience -- "Your mileage may vary"...

 

Normally, the HP Smart app Save-to Location might default back to the last folder used with the scan job.

 

If you've never used the app before, check (for example) your OneDrive or other default / signed in Cloud Storage folder.

 

In particular, OneDrive or other Cloud Storage locations are used with HP Smart Shortcuts.

 

First time use:

It it possible the app will create an HP Smart folder in the OneDrive (or other signed in / default Cloud Storage hierarchy) plus add / edit any sub-folders.

 

General Example - HP Smart - Windows - Scan / Import Photo / Image file

Optionally Edit / Add Pag(s) > Done > Save > Accept / Edit Filename / File type > Accept / Change Save location folder > Save

HP_Smart_Win_Scan_Import_Image_Save_Location_3

 

 

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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