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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 11

Does the HP Smart application store files for scans made using the app? And if so, where are these files stored?

 

I do not seem to see any file locations in Settings or in the app itself, and in some cases, one may want to remove a file.

1 REPLY 1
HP Recommended

@Mark_Doehnert 

 

Welcome to the HP Community --

 

Based on experience -- "Your mileage may vary"...

 

Normally, the HP Smart app Save-to Location might default back to the last folder used with the scan job.

 

If you've never used the app before, check (for example) your OneDrive or other default / signed in Cloud Storage folder.

 

In particular, OneDrive or other Cloud Storage locations are used with HP Smart Shortcuts.

 

First time use:

It it possible the app will create an HP Smart folder in the OneDrive (or other signed in / default Cloud Storage hierarchy) plus add / edit any sub-folders.

 

General Example - HP Smart - Windows - Scan / Import Photo / Image file

Optionally Edit / Add Pag(s) > Done > Save > Accept / Edit Filename / File type > Accept / Change Save location folder > Save

HP_Smart_Win_Scan_Import_Image_Save_Location_3

 

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.