Where does the hp 2700 all in one send scans that you scan. I've looked everywhere

[Denisewad]

When I scan something,  I can't find it on my phones files or drives. HELP

[Jerry_57]

Hi @Denisewad,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When using the HP Smart app to scan documents on an HP 2700 All-in-One printer, the location where your scans are saved can vary depending on your settings:
 

HP App Settings: If you are using the HP app on your phone, check the app's settings. There might be an option for specifying the default save location for scanned documents. The app might save the scanned files internally or in a specific folder on your phone.
HP App – For HP Printers, Laptops, and Tech Accessories | HP® India
 

Common Save Locations: Many apps save scanned files to a default directory such as your device’s "Documents" folder or a dedicated "Scans" or "HP Smart" folder.

Search Function: Utilize the search function on your phone to look for common file names or extensions, such as searching for “scan” or using the date of the scan to find your files.

Device Storage Permissions: Ensure that the HP Smart app has the necessary permissions to access your device’s storage. Without these permissions, the app may not be able to save files properly.

Email Option: Some scanning apps provide the option to email scanned files directly. Check if your scans were sent to your email.


I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Jerry_57

HP Support