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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-20-2016 12:17 PM

HP Recommended
Product: OfficeJet Pro 8600
Operating System: Mac OS X 10.11 El Capitan

I've had to switch Mac machines and, when looking here for the latest software for this product, I am only given the option to download HP Easy Start. On the old machine I had HP Scan 3 and other utilities. I cannot find this scanner software anywhere and consequently can't scan on this net machine.  Can someone point me to the proper software dowload please? Thanks. Here's where I've been looking: http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8600-e-all-in-one-printer-series-n9...

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2016 03:19 PM

HP Recommended

Found it in the Apple App Store, now called HP Easy Scan.  Could have made this more plain in the support area!

View solution in original post

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4 REPLIES 4

‎01-20-2016 12:29 PM

HP Recommended

@pdimarzio

 

This is all I can find.

 

http://support.hp.com/bg-en/document/c04473034

 

REO

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‎01-20-2016 01:18 PM

HP Recommended

Thanks for the reply but this is still just giving me basic drivers; I still do not have access to the advanced HP software I had previously. Seems I've lost significant function moving foward to the latest Mac levels because HP isn't keeping up. This being the case, this is surely the last HP printer I'll ever purchase!

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‎01-20-2016 03:19 PM

HP Recommended

Found it in the Apple App Store, now called HP Easy Scan.  Could have made this more plain in the support area!

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‎08-06-2016 06:38 PM

HP Recommended

The link that was listed on this post cannot be found...no longer works.

My scanner worked for quite awhile, but now no longer offers the option to scan.

What has changed?

Thanks for any help.

Pam

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