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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Where to find a document that has been scanned to PC?

Create an account on the HP Community to personalize your profile and ask a question
03-25-2019 11:10 AM
Hi,
Thanks for using the HP Support Community.
Can you try to check the "Documents" or the "Pictures" folder?
Check the dates for the documents which you've scanned.
We found the following resources on this printer which may be useful:
Scan 2 sided document and automatically sort pages
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
03-25-2019 11:28 AM
Thanks but I'm still lost. I searched Pictures and Documents and every other place on my computer by Date Modified:Today and I find nothing. What would the file be called?
I find HP "support" incomprehensible. It took my tech-savvy friend a couple hours to set up my printer and only then after he deduced that our network was not seeing the printer because the router was set to not see devices that were directly connected to it by cables despite the fact that the printer itself claimed to be in the network and was not connected by cable. When I tried to find support online for my current question I was bounced all over the place with screens that changed before I could respond. I did everything prompted including downloading more software and my issues have only multiplied. I apologize for venting but I am seriously frustrated.